Baje Apps Privacy Policy — your data is safe with us

This Privacy Policy provides a full account of how personal data is handled for users of the baje apps website and mobile application. By using baje apps, you consent to this policy.

We believe privacy is a fundamental right. That is why this document is written in plain language, free of legal jargon. If you have any questions, feel free to reach out to support — email us at support@bajeapps.com or connect via live chat.

Baje apps collects two types of data — information you provide directly, and data generated automatically through your use of the platform.

Information provided directly:

• Name, date of birth, and gender (collected at registration)
• Mobile number and email address
• National ID or passport details (for KYC verification)
• Payment account details (bKash, Nagad, or Rocket number)
• Address (for verification purposes if required)

Automatically Collected Information:

• Device type, operating system, and browser information
• IP Address & Approximate Location
• When you accessed the platform and how long you stayed
• Pages visited, and which games or markets you spent time on
• Betting History & Transaction Records

The purpose behind collecting this data is always specific — only to provide services, maintain security, and meet legal obligations.

Baje apps uses the data it collects for the purposes listed below. Each purpose is directly tied to your convenience and the security of the platform.

Marketing emails or SMS are only sent with your consent. During registration, you will be asked whether you agree to receive marketing communications — and you can change that preference at any time.

Baje apps does not sell your data to third parties. However, certain information may be shared in limited circumstances to provide services or meet legal obligations.

• Payment Provider (bKash, Nagad, Rocket): Payment information required to process transactions. These providers operate under their own privacy policies.
• KYC verification partner: Trusted third-party providers for identity verification. Only the information required for verification is shared.
• Law enforcement agencies: By court order or legal obligation. This is not at our discretion — it is a legal requirement.
• Gaming Licensing Authority: For license review and regulatory reporting purposes.
• Anti-fraud service: For fraud detection — risk scores only, not personal identity.

Your data is not shared for any purposes beyond those listed above. No baje apps employee may access your information for personal reasons — access is strictly role-based and limited to operational needs.

Baje apps uses industry-standard technology to keep your data secure. The key security measures are outlined below.

• 256-bit TLS/SSL: All data transmitted from your browser or app to our servers is encrypted.
• Password hashing: Your password is never stored in plain text — only an encrypted hash is kept.
• Two-Factor Authentication (2FA): An extra layer of security at login — available to activate on your account.
• Firewall & DDoS Protection: Advanced network security to protect against server-level attacks.
• Regular backups: Encrypted backups to keep your data secure and recoverable.
• Access Controls: Only authorized staff can access specific data — no one has full unrestricted access.

That said, no system on the internet is 100% secure. Do your part by using a strong password and avoiding logins over public Wi-Fi. If you notice any suspicious activity, contact support immediately.

Baje apps uses cookies and similar technologies. Cookies are small files stored on your device that help improve your experience on the platform.

To disable analytics cookies, manage your cookie preferences through your browser settings. Note that disabling essential cookies may affect how the platform functions. The mobile app uses local storage instead of cookies — the same policy applies.

Baje apps does not retain your data longer than necessary. However, certain information is required by law to be kept for a specified period.

• Account Information: For the duration your account is active + 5 years after closure (as required by law).
• Transaction Records: 7 years from completion — required under anti-money laundering regulations.
• KYC Documents: 5 years after submission — as required by the licensing authority.
• Support conversations: 2 years after last contact.
• Betting History: 3 years — for dispute resolution and audit purposes.
• Log files: 90 days — retained for security monitoring purposes.

After the specified retention period, your data is automatically deleted or anonymized. You may also request early deletion — however, data subject to legal obligations may not be removable.

Baje apps is strictly off-limits for anyone under 18. We do not and will not collect any data from children or minors.

Age is verified at registration. During the KYC process, a national ID is used to confirm the individual is at least 18 years old. If anyone registers with a false age, their account is immediately suspended.

A younger family member may have access to your device — keep your account protected with a password. baje apps also offers an app lock feature for added security.

As a baje apps user, you have important rights over your own data. These aren't just formalities — they can be exercised in practice.

• Right to access: You can request a full list of the personal data we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: You can request deletion of any data we hold beyond what is legally required to be retained.
• Right to Restrict Processing: You can opt out of your data being used for specific purposes.
• Right to Portability: You can request a copy of your data in a machine-readable format.
• Marketing Opt-Out: You can opt out of promotional communications at any time.

To exercise any of your rights, email us at support@bajeapps.com or reach out via live chat. We typically respond within 7 business days. Complex requests may take up to 30 days.

Baje apps may update this privacy policy when necessary — changes may be driven by new services, legal requirements, or user feedback.

For significant changes, you will be notified at least 7 days in advance via your registered email or SMS. Minor updates or language clarifications will only be reflected on this page.

The "Last Updated" date at the top of this page will change with every update. A copy of the previous version is available from our support team upon request.